New
Customer Service Support
10 bulan yang lalu
Jl. KH Abdullah Syafei No.27, RW.1, Tebet Bar., Kec. Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12810
Lowongan berakhir pada :
Deskripsi pekerjaan :
Criterias & Requirements:
- Able to speak English with minimum passive communication.
- Clear articulation in speaking in Bahasa Indonesia
- D3/S1 with minimum 2.75 GPA
- Accustomer / have skills to communicate with empathy, smiley voice, passion to help.
- Experience selling (selling skill)
- Experienced as Customer Service, max experienced is 2 years.
- Accustomed in working with target and in a fast-pace environment
- Typing skills minimum 50 WPM with minimum accuracy 90%
- Attention to details are very important. Basic of MS Excel
- Familiar to operate and answer comment using social media, answering phone call, and directly communicate to customer as frontliner.
- Vaccinated minimum 2 doses
- Able to join soon ( 1 week after offerred ), more than 2 week not allowed for this position.
Responsibilities
- Guide our consumers and partners in using our products
- Manage service inquiries and disputes arising from our consumers and partners
- Provide excellent customer service to our consumer and partners base
- Maintain good relationships and community-building efforts with our consumers and partners
- Support projects from all verticals including registration, acquisition, sales transaction, and conduct training
- Educate consumers and partners on company's products, promotional campaigns, as well as troubleshooting when they have difficulties.
- Resolve consumers and partners problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).
Jenis Pekerjaan: Kontrak
Panjang kontrak: 12 bulan
Pendidikan:
- D1-D4 (Diutamakan)
Pengalaman:
- CUSTOMER SERVICE: 1 tahun (Diutamakan)
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Location
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PerusahaanPT. Sinergi Performa Cipta
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Kontak
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Emailinfo@spcgroup.co.id
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Websitehttps://spcgroup.co.id/
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AlamatJl. KH Abdullah Syafe'i Blok A No.27C, Gudang Peluru, Jakarta Selatan 12870