Business Development - Customer Service Support Coordinator ( Makassar )

support team drives one of our core values ‘Outserve Our Customers’ and provide support to in-country business

- Guide our consumer and partners in using our products

- Manage service enquiries and disputes arising from our consumer and partners

- Provide excellent customer service to our consumer and partners base

- Maintain good relationships and community building efforts with our consumer and partners

- Support projects from all verticals including registration, acquisition, sales transaction, and conduct training

- Educate consumers and partners on our products, promotional campaigns, as well as troubleshooting when they

have difficulties.

- To resolve consumers and partners problems quickly and effectively with empathy and care.

- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).

Essential Experience / Criteria (Mandatory):

-Min D3/S1 any major With GPA 2,75

-Experience in customer service area

-Experience in sales area

-Energetic and agile

-Min. Fresh graduate and max 2 years in the same position (entry level)

-Attention to detail

-Adaptive with dynamic changes

Desirable Experience / Criteria (Preferred):

Able to speak English with minimum passive communication

Location & Duration of the Assignment (in Weeks or Months): GSC Makassar -- duration: 6 months

Gross Basic Salary : 3,880,137

Meals Allowance (If Any) : 330.000 (base on attendance & Approval AM by KPI)

Transport Allowance (If Any) : 520.000 (base on attendance & Approval AM by KPI)

Attendance Allowance (If Full) : 250.000 (base on attendance & Approval AM by KPI)