Reporting to the Vice President, Strategic Communications & Branding, in the Sustainability & Communications (SustComms) Division, the Head of Corporate Communications (HoCC) provides leadership in designing and delivering communications strategies in support of business objectives.
The Head of Corporate Communications must work across communications disciplines including media relations, public relations, internal communications, crisis communications and marketing as well as other integrated communications disciplines, drawing on the PESO (Paid, Earned, Shared, Owned) Model.
Using creativity, along with a solid understanding of the business needs, the role holder needs to conceptualise, plan and execute corporate communication activities, ranging from events, pitches and collaborations. This role also leads discussions with media partners and internal stakeholders to ensure consistent delivery of company’s key messages across media platforms and will increase corporate reputation through sustained positive media coverage and public relations initiatives.
The post-holder is a member of the SustComms senior manager team and contributes to the development of the company’s global corporate communications strategy. The HoCC works a flexible schedule, including evenings and weekends and should be willing to travel within and outside the country when needed.
Oversee and manage the day-to-day operations of the corporate communications team members based in Jakarta and overseas staff based in Singapore and other locations.
Develop and implement professional development and training programmes to improve the capacity and competency of the team, keeping up with external trends in corporate communications.
Develops and implements relevant communications protocols including crisis communications protocols, sign off procedures, messaging guidelines and communications planning tools in collaboration with internal stakeholders.
Ensure appropriate and cost-efficient budgeting of global corporate communications activities. Day to day management of the Corporate Communications budget in Indonesia ensuring efficient allocation of resources and cost effectiveness.
Develops and implements communications training, including building the capacity of business units to manage local media and rapid response (issues management) communications needs.
Manage external agency support and vendors, as appropriate.
Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
At least 12-15 years’ experience, including 3 years in a management role, in corporate communications for a major Indonesian or multi-national organization; ideally in agri-business or FMCG.
The ability to develop and implement strategic communication plans aligned with the organisation’s goal and objectives.
Strong written and verbal communications skills in Bahasa Indonesia and English are essential. The ability to craft clear, concise and compelling messages is crucial.
World-class oral, written and visual communicator.
Demonstrate a superior understanding of the media within a given industry
Demonstrable understanding of and experience in content development for digital and social use.
Experience in crisis communications and the ability to respond effectively to unexpected situations.
Proficiency in utilising digital and social media platforms for corporate communication purposes. This includes social media strategy, content creation and monitoring.
Understanding of global communication trends and the ability to tailor communication strategies for diverse audience.
Familiarity with the industry in which the organisation operates, as well as an understanding of the competitive landscape.
Strong leadership skills and the ability to manage and lead a team of communication professionals.
Demonstrable ability to manage a heavy workload, multiple tasks and tight deadlines while assessing priorities effectively.
Provide strategic counsel on crises and how crises might affect the business’s goals.
Experience with active accounts across key social media sites required.
A strong understanding of media platforms, an established network of media contacts and a proven ability to identify communication opportunities beyond conventional media.
Strong negotiation, problem solving & analytical skills.
Attention to detail and an ability to make connections across issues and activities within the business to maximize their communication potential.
Excellent teamwork and interpersonal skills.
Excellent cross-functional collaboration skills and organizational savvy, excelling at high-level thinking and execution as well as influence of others to achieve a common goal.
PC skills in Microsoft Office (Excel, Access, Word & Power point).
Able to exhibit sound judgment and professionalism in all aspects of the position.
Consistently guided by company values in interactions with all stakeholders.
"Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person"
Mantra.
