New
Villa Manager
2 hari yang lalu
Jl. Mertanadi No.39, Kerobokan Kelod, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
Lowongan berakhir pada :
Deskripsi pekerjaan :
Villa Manager
Responsible for overseeing the daily operations of villas, ensuring exceptional service standards, guest satisfaction, property maintenance, and efficient staff coordination. This role involves both administrative and hands-on tasks, making it critical for the manager to lead by example while ensuring a luxurious guest experience.
Key Responsibilities:
Guest Services:
Ensure a warm welcome and personalized service to guests.
Handle guest check-ins/outs at any hour (morning, day, or late night), special requests, complaints, and feedback.
Arrange excursions, transportation, dining reservations, and activities as needed.
Staff Management:
Train, supervise, and schedule villa staff (housekeepers, chefs, maintenance, etc.).
Conduct regular performance reviews and staff meetings.
Foster a positive, professional, and service-oriented team environment.
Operations and Administration:
Oversee housekeeping, food and beverage services, maintenance, and security.
Ensure compliance with health and safety regulations.
Handle guest communications before and after stays.
Property Maintenance:
Coordinate repairs and regular upkeep to maintain the villa at luxury standards.
Supervise landscaping, pool maintenance, and technical systems.
Qualifications:
Education & Experience:
Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). Minimum 3-5 years of experience in luxury hospitality or property management.
Proven experience in managing high-end properties or villas.
Skills & Competencies:
Exceptional interpersonal and communication skills.
Strong leadership and team management abilities.
High level of discretion and confidentiality.
Excellent organizational and multitasking skills.
Fluent in English; additional languages are a plus.
Personal Attributes:
Professional appearance and demeanor.
Problem-solving mindset and calm under pressure.
Service-driven with attention to detail.
Flexible and adaptable, including willingness to work evenings, weekends, or holidays if needed.
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Location
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PerusahaanGravity Bali
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Kontak
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Emailcontact@gravitybali.com
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Website
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AlamatJl. Mertanadi No.39, Kerobokan Kelod, Kec. Kuta Utara, Kabupaten Badung, Bali 80361