Customer Relation Officer
1 minggu yang lalu
Jl. Prof. DR. Soepomo No.174, RW.15, Menteng Dalam, Kec. Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12870
Deskripsi pekerjaan :
Deskripsi pekerjaan Customer Relation Officer BMW Tunas
Job Description:
Schedule appointments for vehicle servicing and repairs.
Maintain accurate customer records in the CRM system.
Generate reports on customer feedback, service requests, and product inquiries.
Build and nurture long-term relationships with customers to ensure repeat business.
Job Requirement:
Bachelor's degree in Business Administration, Hospitality, Communication or a related field (preferred).
Previous experience in customer service, preferably within the automotive industry, is an advantage.
Excellent interpersonal skills with the ability to build rapport and maintain relationships.
Proficiency in Microsoft Office Suite and CRM software.
Customer-centric mindset with a focus on delivering exceptional service. Positive attitude, patience, and empathy when interacting with customers.
Professional appearance and demeanor.
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PerusahaanBMW Tunas
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AlamatJl. Prof. DR. Soepomo No.174, RW.15, Menteng Dalam, Kec. Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12870