Core Objectives – Partner Engagement (Driver)

- Building Strong Relationships with Driver-Partners

Develop and maintain positive, transparent, and sustainable relationships with the driver-partner community, who serve as the backbone of Grab’s ecosystem.

- Enhancing Driver Loyalty and Satisfaction Execute impactful engagement programs and initiatives that contribute to the well-being and loyalty of driver-partners.

- Gathering and Communicating Ground Feedback

Act as a two-way communication bridge between internal teams and driver-partners to convey needs, insights, and feedback from the field.

- Executing Community Activations and Events Organize various community-building activities such as meetups, training sessions, and appreciation programs to strengthen driver-partners’ sense of belonging with Grab.

- Supporting Effective Communication Between Teams and Partners

Ensure the clear and efficient delivery of important information, new policies, and special programs to the entire driver community.

- Contributing to High-Impact Strategic Initiatives

Collaborate on the launch of campaigns or special programs aimed at improving the performance, safety, and service quality of driver-partners.

- Monitoring and Reporting Engagement Activities

Prepare regular reports on the effectiveness of engagement activities, driver feedback, and recommendations to improve future engagement strategies.

Job Requirement:

Education & Experience:

1. Minimum of a Diploma (D3) or Bachelor's degree (S1) in Communication, Management, or a related field.

2. 1 to 2 years of experience in a partnership or coordination support role.

3. Experience working in a fast-paced office environment is a plus.

Technical Skills:

1. Strong communication skills

2. Organizational skills

3. Attention to detail

4. Relationship management

5. Project coordination experience

Compensation, Benefit & Facilities:

Gross Basic Salary : 3,305,367

Bpjs Kesehatan & Bpjs Ketenagakerjaan

Jenis Pekerjaan: Kontrak
Panjang kontrak: 6 bulan