New
Business Development Leader
1 minggu yang lalu
JAKARTA
Lowongan berakhir pada :
Deskripsi pekerjaan :
Deskripsi Lowongan Lengkap
Value Kami
HONESTY & TRUSTWORTHY
DIVERSITY & FAIRNESS
TEAMWORK & COLLABORATION
Job Responsibilities
Service Expansion Strategy and Execution
Strengthen Existing Customer Relationships
Lead and Optimize Internal Operations
Data Analysis and Performance Management
Team Management and Development
Requirements
Mandatory Qualifications:
Preferred Qualifications:
Service Expansion Strategy and Execution
- Analyze customer needs and develop new services or products to meet market demand.
- Identify market trends and customer needs to build a competitive service lineup.
- Develop customized solutions that provide value beyond customer expectations.
Strengthen Existing Customer Relationships
- Build and maintain strong, ongoing relationships with customers, increasing customer retention and loyalty.
- Proactively gather and implement customer feedback for continuous service improvement.
- Implement processes and tools to enhance customer satisfaction.
Lead and Optimize Internal Operations
- Lead the internal operations team to build efficient workflows and drive process improvements.
- Collaborate with various departments to ensure smooth business execution.
- Introduce digital tools and automation solutions to enhance operational efficiency and resource allocation.
Data Analysis and Performance Management
- Make data-driven decisions by analyzing customer purchasing trends and market movements.
- Monitor key performance indicators (KPIs) and develop improvement strategies.
- Propose and execute business strategies based on both quantitative and qualitative data.
Team Management and Development
- Lead a cross-functional team, fostering strong collaboration across departments.
- Provide mentorship and guidance to team members, setting goals and conducting performance reviews to support their growth.
- Drive new initiatives and maintain high team morale and motivation.
Requirements
Mandatory Qualifications:
- 5+ years of experience in business development or operations leadership in B2B e-commerce or a related field.
- Proven track record in customer engagement and service expansion.
- Experience as a team leader with strong management skills.
- Strong analytical ability and data-driven decision-making skills.
- Experience in working with cross-functional teams.
- Problem-solving skills and excellent communication abilities.
- Fluency in business-level English (mandatory).
Preferred Qualifications:
- Knowledge of e-commerce platform development and operations.
- Experience in service innovation and development.
- Experience in introducing digital tools and automation solutions.
Proses Rekrutmen Kami
Upload CV kamu sesuai dengan posisi yang diminati.
Proses interview umumnya dilakukan 3 kali: HR, user, dan Presiden Direktur.
Kandidat akan diberikan tes sesuai dengan jobdesc dari posisi yang diminati.
Jika seluruh tahapan berhasil dilalui dengan baik, tim HR akan menghubungi kamu untuk memberikan penawaran.
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Location
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PerusahaanMonotaRO
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Kontak
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Emailcs@monotaro.id
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Website
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AlamatJl. Raya Sepande Candi No.19, Krajan, Sepande Kec. Candi, Kabupaten Sidoarjo, Jawa Timur 61271